Friends of Parkwood Surgery

Helpful Guides to accessing Parkwood services

Requesting Repeat Prescriptions

From 01 March 2023, Parkwood Surgery will no longer accept email requests for repeat prescriptions whether submitted by you, or your nominated pharmacy.

This is because this method adds extra work for practice staff and delays the processing of your request.

To make the repeat prescription request process more effective, patients should submit their requests through the Patient Access website.

Requests submitted this way go direct to a GP for approval.

To be able to manage your repeat prescriptions going forwards you need to complete these steps:-

  • Step 1 – select two forms of ID, one with your photo
  • Step 2 – Request a Registration Letter
  • Step 3 – Register for a Patient Access account and sync to Parkwood Surgery

Once complete, you can request repeat prescription online.

Please click on the green button below to take a look at our by guide to registering for online services.

Please click any of the blue buttons below to take a look at our step by step Guides to the Repeat Prescription Process (each guide will appear in it’s own new window which can be closed to return to this page).


For medical issues that require same day response, use Online Consultation via the Parkwood Surgery website – no need to queue on the phone!

On the Parkwood Surgery website, click the light green button on the home page, fill in the form and submit.

You can also use Online Consultation for admin queries.

For routine appointments, please telephone the surgery in opening hours. When you call you will hear an automated message: listen to the options then press the required number.

Please see our guide to Online Consultation and our Appointment Preparation Form below.